Bug Report
Error on Drag and Drop
I can't click image or text in Drag and Drop. It shows nothing when I click image or text on the task. I have tried on other browsers, account or even clear my catch browser but nothing change.

ernis88novitasari about 4 hours ago
High Priority
Bug Report
Error on Drag and Drop
I can't click image or text in Drag and Drop. It shows nothing when I click image or text on the task. I have tried on other browsers, account or even clear my catch browser but nothing change.

ernis88novitasari about 4 hours ago
High Priority
Bug Report
Drag and drop is missing dropping boxes and colours
The whole page is white and the blue boxes where you should drop the word are totally missing in Drag and drop. All you can see are the words you have typed.

anne.willemsen 2 days ago
Bug Report
Drag and drop is missing dropping boxes and colours
The whole page is white and the blue boxes where you should drop the word are totally missing in Drag and drop. All you can see are the words you have typed.

anne.willemsen 2 days ago
Bug Report
Drag and drop is missing dropping boxes and colours
The whole page is white and the blue boxes where you should drop the word are totally missing in Drag and drop. Alla you can see are the words you have typed.

anne.willemsen 2 days ago
Feature Request
Drag and drop is missing dropping boxes and colours
The whole page is white and the blue boxes where you should drop the word are totally missing in Drag and drop. Alla you can see are the words you have typed.

anne.willemsen 2 days ago
Feature Request
The text of an element disappears after a drag-and-drop in Drag and Drop
In "Drag and Drop" content, the text of a dragged element disappears completely once dropped into a drop zone—it’s not just visually hidden; the content actually appears empty (verified with Ctrl+A; no selection is possible there). Steps to reproduce: Create a new "Drag and Drop" content type with at least one text element and a drop zone Drag the element into the drop zone Notice that the text has disappeared, even though it was clearly visible before being dropped Reproducible: Yes, even in a minimal test with only 2 elements Browser: Chrome

salma.elghezal 3 days ago
Bug Report
The text of an element disappears after a drag-and-drop in Drag and Drop
In "Drag and Drop" content, the text of a dragged element disappears completely once dropped into a drop zone—it’s not just visually hidden; the content actually appears empty (verified with Ctrl+A; no selection is possible there). Steps to reproduce: Create a new "Drag and Drop" content type with at least one text element and a drop zone Drag the element into the drop zone Notice that the text has disappeared, even though it was clearly visible before being dropped Reproducible: Yes, even in a minimal test with only 2 elements Browser: Chrome

salma.elghezal 3 days ago
Bug Report
The font update has made the text and sound files to go to wrong place in The course presentation
Is there some easy way to fix this or do I really have to go open every single one of my material links on University Moodle, other Moodle and in Lumi cloud? This is drawing me crazy when all my teaching courses has begun and all my time goes to go correct the corrupted materials. I do not understand why was there a need to change the font and also color when the old ones were very good. Just for a font change the price of all materials being corrupted is too big…

susselson 9 days ago
High Priority
Bug Report
The font update has made the text and sound files to go to wrong place in The course presentation
Is there some easy way to fix this or do I really have to go open every single one of my material links on University Moodle, other Moodle and in Lumi cloud? This is drawing me crazy when all my teaching courses has begun and all my time goes to go correct the corrupted materials. I do not understand why was there a need to change the font and also color when the old ones were very good. Just for a font change the price of all materials being corrupted is too big…

susselson 9 days ago
High Priority
Bug Report
How to make font bigger in "Single choice set"?
The update has made the font minimal in my “Course presentation” in the task “Single choice set”. The students can´t read this small font. Also, why cant the “next button” be seen without scrolling down even when making the task box longer? There is no point to scroll for there is plenty of empty space Also the color changes are bad. Before the everything was easy to watch and see with the clear grey and darker blue. This is just one problem that the update has made…. I am using Crome and to edit I use Lumi cloud

susselson 9 days ago
Content-Type
Bug Report
How to make font bigger in "Single choice set"?
The update has made the font minimal in my “Course presentation” in the task “Single choice set”. The students can´t read this small font. Also, why cant the “next button” be seen without scrolling down even when making the task box longer? There is no point to scroll for there is plenty of empty space Also the color changes are bad. Before the everything was easy to watch and see with the clear grey and darker blue. This is just one problem that the update has made…. I am using Crome and to edit I use Lumi cloud

susselson 9 days ago
Content-Type
Bug Report
Upgrade on Data Analytics
I love Lumi but the data analytics is not giving me the data I need. I also struggle to get to see any interactions or user data even though we have created quite a few H5Ps. I would like to recommend improvements thereof as it can help us through scaling at our institution and if it cannot, we will have to switch to a different provider eventually as we need the analytics.

elearning.design 10 days ago
Feature Request
Upgrade on Data Analytics
I love Lumi but the data analytics is not giving me the data I need. I also struggle to get to see any interactions or user data even though we have created quite a few H5Ps. I would like to recommend improvements thereof as it can help us through scaling at our institution and if it cannot, we will have to switch to a different provider eventually as we need the analytics.

elearning.design 10 days ago
Feature Request
Drag the Word failing
Previously operative Drag the Word activity now fails to render for participants or in the “View” window. Downloaded versions (html and h5p) fail to open locally, including in the Lumi app

childrensuniversitycanterbury 10 days ago
Bug Report
Drag the Word failing
Previously operative Drag the Word activity now fails to render for participants or in the “View” window. Downloaded versions (html and h5p) fail to open locally, including in the Lumi app

childrensuniversitycanterbury 10 days ago
Bug Report
Error, unable to load libraries
I installed Lumi Desktop app and it just has an error message that it is unable to load libraries. When I go to File and open to try to edit an existing file, I get the message “storage-file-implementations:install-library-already-installed (libraryName: H5PEditor.TableList-1.0)” I am a teacher and need Lumi to create and edit my course content. Please help. I should also point out my version. When I try to update to the 1.0.2 beta version, it says it is updating but then does not update.

pcrawley 11 days ago
High Priority
Feature Request
Error, unable to load libraries
I installed Lumi Desktop app and it just has an error message that it is unable to load libraries. When I go to File and open to try to edit an existing file, I get the message “storage-file-implementations:install-library-already-installed (libraryName: H5PEditor.TableList-1.0)” I am a teacher and need Lumi to create and edit my course content. Please help. I should also point out my version. When I try to update to the 1.0.2 beta version, it says it is updating but then does not update.

pcrawley 11 days ago
High Priority
Feature Request
Loading image editor, please wait...
I am trying to rezise an image used with a hotspot. The image is much too large for the pop up. However, when I attempt to edit the image, the image editor fails to load. How can I make sure the pop up images are at the desired size?

daniel.macedo 11 days ago
Feature Request
Loading image editor, please wait...
I am trying to rezise an image used with a hotspot. The image is much too large for the pop up. However, when I attempt to edit the image, the image editor fails to load. How can I make sure the pop up images are at the desired size?

daniel.macedo 11 days ago
Feature Request
Probleme Geldeinzug
Ich habe für August Lumi Pro abonniert. Die Zahlung ging raus, aber ich habe Pro nicht freigeschalten bekommen. Daraufhin habe ich mich an Paypal gewandt und habe mein Geld im Verlauf der letzten Woche zurückbekommen. Jetzt habe ich am 1.9. und heute wieder Geld abgezogen bekommen. Ich möchte dass die Abbuchungen eingestellt werden und einmalig die 10€ zurückbekommen, da ich im letzten Monat kein Lumi Pro bekommen habe. Es ist erst seit 1.9. freigeschaltet. Ich bitte um Klärung.

jonathan.tschoek1 13 days ago
Feature Request
Probleme Geldeinzug
Ich habe für August Lumi Pro abonniert. Die Zahlung ging raus, aber ich habe Pro nicht freigeschalten bekommen. Daraufhin habe ich mich an Paypal gewandt und habe mein Geld im Verlauf der letzten Woche zurückbekommen. Jetzt habe ich am 1.9. und heute wieder Geld abgezogen bekommen. Ich möchte dass die Abbuchungen eingestellt werden und einmalig die 10€ zurückbekommen, da ich im letzten Monat kein Lumi Pro bekommen habe. Es ist erst seit 1.9. freigeschaltet. Ich bitte um Klärung.

jonathan.tschoek1 13 days ago
Feature Request
Video layout get broken in interactive book.
Hi there, I've just encountered a problem about the layout of a video embeded in an interactive book. It's a lesson I created a year ago and everything works well until today. This is a screenshot of it. Hope you guys could take a look and see what happens. Thank you.

vtruong8282 14 days ago
High Priority
Bug Report
Video layout get broken in interactive book.
Hi there, I've just encountered a problem about the layout of a video embeded in an interactive book. It's a lesson I created a year ago and everything works well until today. This is a screenshot of it. Hope you guys could take a look and see what happens. Thank you.

vtruong8282 14 days ago
High Priority
Bug Report
Cannot deploy anything
There is currently no way to create a deployment. It does not work from the “Share” feature button, nor does clicking “Create a New Deployment” on the deployments page work. I basically cannot create a new activity to share anywhere, which is a major problem.

udcareers 19 days ago
High Priority
Bug Report
Cannot deploy anything
There is currently no way to create a deployment. It does not work from the “Share” feature button, nor does clicking “Create a New Deployment” on the deployments page work. I basically cannot create a new activity to share anywhere, which is a major problem.

udcareers 19 days ago
High Priority
Bug Report
Deploy Feature not working
When you click deploy on either of the two ways, genuinely nothing happens. The button reacts like you are pressing it with the reactive press icon but genuinely nothing happens. The console also shows nothing happening when the button is clicked. Please, I need these deployments online ASAP!

phoenixd.rising 21 days ago
Feature Request
Deploy Feature not working
When you click deploy on either of the two ways, genuinely nothing happens. The button reacts like you are pressing it with the reactive press icon but genuinely nothing happens. The console also shows nothing happening when the button is clicked. Please, I need these deployments online ASAP!

phoenixd.rising 21 days ago
Feature Request
I have logged into my account just now and found all my video footage from in my deployments is missing. I can hear the audio but the screen is black. This is a critical issue for me.

cian.obrien277 25 days ago
Feature Request
I have logged into my account just now and found all my video footage from in my deployments is missing. I can hear the audio but the screen is black. This is a critical issue for me.

cian.obrien277 25 days ago
Feature Request
Bug report – wrong labels in the content type dropdown
Subject: Five content types show "de" instead of their name in the "Inhalt" dropdown (German UI) Environment Lumi Desktop, macOS 15 (Darwin 25.6.0) UI language: German Editing an H5P.InteractiveBook, chapter is an H5P.Column What happens When adding or changing content inside a Column, the content type dropdown lists all 34 allowed types. Five of them show the literal string de instead of a name. By their position in the list (the order comes from H5P.Column/semantics.json) these are: PositionLibraryShould read 15 H5P.Table Tabelle (Table) 16 H5P.AdvancedText Text 18 H5P.Image Bild (Image) 23 H5P.Link Link 33 H5P.Video Video All other entries are labelled correctly, e.g. "Zeitleiste (Timeline)", "Aufklappbarer Text (Accordion)". The same wrong label also appears in the collapsed header of every content element in the editor, which shows title plus content type. A text element titled "Auflösung" is displayed as "Auflösung (de)" instead of "Auflösung (Text)". This is confusing, because it looks like a language error in the user's own content rather than in the UI. Likely cause The five affected libraries are exactly those that are not standalone content types in the H5P Hub – they only exist as building blocks inside other content types. For all other libraries the localized title appears to come from the Hub metadata. For these five there is no Hub entry, and the fallback seems to return the language code (de) instead of the library title. The German language files (language/de.json) are present in all five libraries, so the translation data itself is not missing. Expected Fall back to the library title from library.json (e.g. "Text", "Image") when no localized Hub title exists, instead of printing the language code. Impact It makes the dropdown unusable for these five types – users cannot tell which entry is Text, Image, Link, Video or Table, and all five look identical.

gerald.im.web 26 days ago
Bug Report
Bug report – wrong labels in the content type dropdown
Subject: Five content types show "de" instead of their name in the "Inhalt" dropdown (German UI) Environment Lumi Desktop, macOS 15 (Darwin 25.6.0) UI language: German Editing an H5P.InteractiveBook, chapter is an H5P.Column What happens When adding or changing content inside a Column, the content type dropdown lists all 34 allowed types. Five of them show the literal string de instead of a name. By their position in the list (the order comes from H5P.Column/semantics.json) these are: PositionLibraryShould read 15 H5P.Table Tabelle (Table) 16 H5P.AdvancedText Text 18 H5P.Image Bild (Image) 23 H5P.Link Link 33 H5P.Video Video All other entries are labelled correctly, e.g. "Zeitleiste (Timeline)", "Aufklappbarer Text (Accordion)". The same wrong label also appears in the collapsed header of every content element in the editor, which shows title plus content type. A text element titled "Auflösung" is displayed as "Auflösung (de)" instead of "Auflösung (Text)". This is confusing, because it looks like a language error in the user's own content rather than in the UI. Likely cause The five affected libraries are exactly those that are not standalone content types in the H5P Hub – they only exist as building blocks inside other content types. For all other libraries the localized title appears to come from the Hub metadata. For these five there is no Hub entry, and the fallback seems to return the language code (de) instead of the library title. The German language files (language/de.json) are present in all five libraries, so the translation data itself is not missing. Expected Fall back to the library title from library.json (e.g. "Text", "Image") when no localized Hub title exists, instead of printing the language code. Impact It makes the dropdown unusable for these five types – users cannot tell which entry is Text, Image, Link, Video or Table, and all five look identical.

gerald.im.web 26 days ago
Bug Report
Black screen with sound
For the past three days, the videos I’ve been uploading to YouTube and linking to in the Lumi Editor haven’t been working properly. There’s no sound, and the screen is black. This issue has also affected all the videos I uploaded to my free website, where I share videos with my students. What can I do to fix this problem? Thank you for any advice.

polatyus 29 days ago
Feature Request
Black screen with sound
For the past three days, the videos I’ve been uploading to YouTube and linking to in the Lumi Editor haven’t been working properly. There’s no sound, and the screen is black. This issue has also affected all the videos I uploaded to my free website, where I share videos with my students. What can I do to fix this problem? Thank you for any advice.

polatyus 29 days ago
Feature Request
Video is not visible only audio is playing. screen is black
When trying to play a video in Lumi, the audio plays normally, but the video/visual content does not appear. The screen remains blank/frozen while the audio continues to play.

radhika.thinktrack 30 days ago
High Priority
Bug Report
Video is not visible only audio is playing. screen is black
When trying to play a video in Lumi, the audio plays normally, but the video/visual content does not appear. The screen remains blank/frozen while the audio continues to play.

radhika.thinktrack 30 days ago
High Priority
Bug Report
Video is not playing only audio is playing
When trying to play a video in Lumi, the audio plays normally, but the video/visual content does not appear. The screen remains blank/frozen while the audio continues to play.

sandeep.thinktrack 30 days ago
High Priority
Bug Report
Video is not playing only audio is playing
When trying to play a video in Lumi, the audio plays normally, but the video/visual content does not appear. The screen remains blank/frozen while the audio continues to play.

sandeep.thinktrack 30 days ago
High Priority
Bug Report
Completed
Libraries H5P.DragQuestion-1.15 and H5P.CoursePresentation-1.27
Please install the H5P.DragQuestion-1.15 and H5P.CoursePresentation-1.27 libraries. Thank you very much.

heinz.siegenthaler about 1 month ago
Feature Request
Completed
Libraries H5P.DragQuestion-1.15 and H5P.CoursePresentation-1.27
Please install the H5P.DragQuestion-1.15 and H5P.CoursePresentation-1.27 libraries. Thank you very much.

heinz.siegenthaler about 1 month ago
Feature Request