Export als SCORM funktioniert nicht
Bei mir funktioniert der Export als SCORM weder online noch in der App. Ich habe es mit dem Aufgabentyp Game Map und der Aufgabenfolge versucht. In der App lädt diese schier endlos wenn ich es versuche. Ich habe die Version 1.0.2. In der Webversion habe ich es sowohl mit Firefox als auch mit Mircosoft Edge versucht. Auch nach dem Neuladen der Seite tat sich nichts.

lena.schekelmann 7 days ago
Bug Report
Export als SCORM funktioniert nicht
Bei mir funktioniert der Export als SCORM weder online noch in der App. Ich habe es mit dem Aufgabentyp Game Map und der Aufgabenfolge versucht. In der App lädt diese schier endlos wenn ich es versuche. Ich habe die Version 1.0.2. In der Webversion habe ich es sowohl mit Firefox als auch mit Mircosoft Edge versucht. Auch nach dem Neuladen der Seite tat sich nichts.

lena.schekelmann 7 days ago
Bug Report
Auto-save and Save Prompt
I want an auto-save feature or a prompt before leaving a project to save changes. I spent almost an hour on a project and lost everything because I hadn't saved. This is important to prevent data loss during long editing sessions.

hwilliams 10 days ago
Feature Request
Auto-save and Save Prompt
I want an auto-save feature or a prompt before leaving a project to save changes. I spent almost an hour on a project and lost everything because I hadn't saved. This is important to prevent data loss during long editing sessions.

hwilliams 10 days ago
Feature Request
Import schlägt fehl in Lumi-Web: "H5P.GameMap-1.6. missing libraries"
Der Import einer H5P GameMap schlägt fehl. Fehlermeldung siehe screenshot: “Version 1.6.0, released in March 2026, includes important fixes for potential content loss during updates and improvements in stability” (Quelle: https://www.olivertacke.de/labs/h5p-content-types/) Beispiel H5P-Datei hier zum Wiederverwenden verfügbar: https://moodle.ruhr-uni-bochum.de/mod/hvp/view.php?id=2892031 (Lumi Desktop Version 1.0.2 öffnet die Datei problemlos.)

linda.halm 12 days ago
High Priority
Bug Report
Import schlägt fehl in Lumi-Web: "H5P.GameMap-1.6. missing libraries"
Der Import einer H5P GameMap schlägt fehl. Fehlermeldung siehe screenshot: “Version 1.6.0, released in March 2026, includes important fixes for potential content loss during updates and improvements in stability” (Quelle: https://www.olivertacke.de/labs/h5p-content-types/) Beispiel H5P-Datei hier zum Wiederverwenden verfügbar: https://moodle.ruhr-uni-bochum.de/mod/hvp/view.php?id=2892031 (Lumi Desktop Version 1.0.2 öffnet die Datei problemlos.)

linda.halm 12 days ago
High Priority
Bug Report
Rejected
Bug: Incorrect 1/1 score in Drag and Drop when all elements are wrong
The Drag and Drop activity is awarding a score of 1/1 even when all elements are marked with a red X (incorrect). This happens even after checking "Correct elements" and "Give one point for the whole task" settings. This was observed with 4 elements.

mauriziodavide.baroni 15 days ago
Bug Report
Rejected
Bug: Incorrect 1/1 score in Drag and Drop when all elements are wrong
The Drag and Drop activity is awarding a score of 1/1 even when all elements are marked with a red X (incorrect). This happens even after checking "Correct elements" and "Give one point for the whole task" settings. This was observed with 4 elements.

mauriziodavide.baroni 15 days ago
Bug Report
Completed
Adjustable font size in Drag and Drop activity
I want to be able to decrease the word/font size of text elements in the Drag and Drop activity to better fit the graphics. Currently, there is no setting for this.

mauriziodavide.baroni 15 days ago
Feature Request
Completed
Adjustable font size in Drag and Drop activity
I want to be able to decrease the word/font size of text elements in the Drag and Drop activity to better fit the graphics. Currently, there is no setting for this.

mauriziodavide.baroni 15 days ago
Feature Request
Rejected
Adjustable font/word size in Drag and Drop
I want to be able to decrease the word/font size in the Drag and Drop activity so that text fits better within graphics and background images. Currently, there is no setting to adjust this.

mauriziodavide.baroni 15 days ago
Feature Request
Rejected
Adjustable font/word size in Drag and Drop
I want to be able to decrease the word/font size in the Drag and Drop activity so that text fits better within graphics and background images. Currently, there is no setting to adjust this.

mauriziodavide.baroni 15 days ago
Feature Request
Scoring failure with 7+ elements in Drag and Drop
The scoring system in Drag and Drop fails when using 7 droppable elements, even though it works for 2. The user reports that changing parameters does not resolve the issue. This may be related to the known auto-alignment bug after 5-6 moves.

mauriziodavide.baroni 15 days ago
Bug Report
Scoring failure with 7+ elements in Drag and Drop
The scoring system in Drag and Drop fails when using 7 droppable elements, even though it works for 2. The user reports that changing parameters does not resolve the issue. This may be related to the known auto-alignment bug after 5-6 moves.

mauriziodavide.baroni 15 days ago
Bug Report
Interactive Video Links Not Opening in Preview
A link does not open the linked document when clicked in the preview. The customer states that the URL opened in the browser is different from the one configured, though the example provided is identical. This issue affects all interactive links within the video.

bjorg.borst 17 days ago
Bug Report
Interactive Video Links Not Opening in Preview
A link does not open the linked document when clicked in the preview. The customer states that the URL opened in the browser is different from the one configured, though the example provided is identical. This issue affects all interactive links within the video.

bjorg.borst 17 days ago
Bug Report
Completed
Unable to receive password reset email for Lumi.education account
The customer is reporting an issue with password reset for their Lumi.education account. They utilized the 'Forgot your password?' option on the login page and entered their email address, but have not received the password reset email. The customer has confirmed checking their spam folder without success. They require manual assistance from the support team as the automated password reset process is not functioning.

osmansalihozdemir 17 days ago
Bug Report
Completed
Unable to receive password reset email for Lumi.education account
The customer is reporting an issue with password reset for their Lumi.education account. They utilized the 'Forgot your password?' option on the login page and entered their email address, but have not received the password reset email. The customer has confirmed checking their spam folder without success. They require manual assistance from the support team as the automated password reset process is not functioning.

osmansalihozdemir 17 days ago
Bug Report
Completed
Unable to Set Password for Google-Linked Account
Customer, who signed up using Google, is unable to establish a password for their account. They attempted to change their username but were prompted for a 'current password' which they do not possess. The customer then tried the 'Forgot Password' flow. They reported that the 'Reset Password' button on the website is unresponsive, and no password reset emails are being received in their inbox, spam, or other folders, despite checking thoroughly. They have tried this in Chrome and also in an Incognito window, but the issue persists. The system indicates that because the account was created via Google Sign-in, there is no local password to reset, requiring manual intervention from the support team to initialize a password or update the username.

marcelod.herrerac 17 days ago
Bug Report
Completed
Unable to Set Password for Google-Linked Account
Customer, who signed up using Google, is unable to establish a password for their account. They attempted to change their username but were prompted for a 'current password' which they do not possess. The customer then tried the 'Forgot Password' flow. They reported that the 'Reset Password' button on the website is unresponsive, and no password reset emails are being received in their inbox, spam, or other folders, despite checking thoroughly. They have tried this in Chrome and also in an Incognito window, but the issue persists. The system indicates that because the account was created via Google Sign-in, there is no local password to reset, requiring manual intervention from the support team to initialize a password or update the username.

marcelod.herrerac 17 days ago
Bug Report
H5P SCORM Export Hotspot Rendering Issue
The activity displayed incorrect hotspot placement, with hotspots appearing in a corner instead of their intended locations.

virtualdesigner2022 17 days ago
Bug Report
H5P SCORM Export Hotspot Rendering Issue
The activity displayed incorrect hotspot placement, with hotspots appearing in a corner instead of their intended locations.

virtualdesigner2022 17 days ago
Bug Report
Persistent Folder Management & UI Issues
The customer initially reported two folders disappearing after being renamed. Although the files were successfully recovered, the customer states that similar issues consistently occur when using the "EDIT" function (e.g., renaming folders, changing colors). The delete function for files is also reported as non-functional, hindering folder structure management. Additionally, H5P icons are not displayed correctly for new files, showing a uniform symbol instead of specific H5P types. These issues are significantly impacting the customer's workflow with the new design.

tch 18 days ago
Bug Report
Persistent Folder Management & UI Issues
The customer initially reported two folders disappearing after being renamed. Although the files were successfully recovered, the customer states that similar issues consistently occur when using the "EDIT" function (e.g., renaming folders, changing colors). The delete function for files is also reported as non-functional, hindering folder structure management. Additionally, H5P icons are not displayed correctly for new files, showing a uniform symbol instead of specific H5P types. These issues are significantly impacting the customer's workflow with the new design.

tch 18 days ago
Bug Report
Bug: Interactive Book results not reporting in Lumi Cloud despite submission
I want the results of my Interactive Book to be reported correctly in Lumi Cloud. Currently, even when students click the "Submit" button on the summary page, the results (especially quiz results) do not appear in the reports. This is happening systematically. Example link: https://app.lumi.education/run/aUOux6.

aubourg.antoine 19 days ago
Bug Report
Bug: Interactive Book results not reporting in Lumi Cloud despite submission
I want the results of my Interactive Book to be reported correctly in Lumi Cloud. Currently, even when students click the "Submit" button on the summary page, the results (especially quiz results) do not appear in the reports. This is happening systematically. Example link: https://app.lumi.education/run/aUOux6.

aubourg.antoine 19 days ago
Bug Report
Aktualisierungen
In Lumi Desktop wird angezeigt, dass eine Aktualisierung möglich ist. Wenn ich das anklicke, geschieht aber nichts.

gk.klingler 20 days ago
Bug Report
Aktualisierungen
In Lumi Desktop wird angezeigt, dass eine Aktualisierung möglich ist. Wenn ich das anklicke, geschieht aber nichts.

gk.klingler 20 days ago
Bug Report
Trash / Recycle Bin for Deleted Files
I want to be able to recover files that I have accidentally deleted. A trash or recycle bin feature would be very helpful to prevent permanent data loss.

khusraw.parwez 21 days ago
Feature Request
Trash / Recycle Bin for Deleted Files
I want to be able to recover files that I have accidentally deleted. A trash or recycle bin feature would be very helpful to prevent permanent data loss.

khusraw.parwez 21 days ago
Feature Request
Interface Language: Spanish Support
I want to be able to change the interface language of Lumi Cloud to Spanish. This is important so that I can use the platform more easily in my native language.

soniasotes 23 days ago
Feature Request
Interface Language: Spanish Support
I want to be able to change the interface language of Lumi Cloud to Spanish. This is important so that I can use the platform more easily in my native language.

soniasotes 23 days ago
Feature Request
Completed
Downloads bug
The downloads are getting stuck in waiting. They have been stuck for a couple of days. There is no way to clear them out. I already cleared out browser cache, and I am uploading my videos through youtube to reduce size of file. It seems like a platform issue. If possible creating a button to clear out downloads would be a great add-on.

jmgarza009 24 days ago
Bug Report
Completed
Downloads bug
The downloads are getting stuck in waiting. They have been stuck for a couple of days. There is no way to clear them out. I already cleared out browser cache, and I am uploading my videos through youtube to reduce size of file. It seems like a platform issue. If possible creating a button to clear out downloads would be a great add-on.

jmgarza009 24 days ago
Bug Report
Bulk text-entry / Import for Multiple Choice Questions
I want a "text entry" or bulk import mode for Multiple Choice Questions so I can paste many questions and answers at once. Currently, I have to manually fill in every single field for each question, which is very time-consuming when I have many questions to prepare. A bulk mode would save a lot of time.

mauriziodavide.baroni 24 days ago
Feature Request
Bulk text-entry / Import for Multiple Choice Questions
I want a "text entry" or bulk import mode for Multiple Choice Questions so I can paste many questions and answers at once. Currently, I have to manually fill in every single field for each question, which is very time-consuming when I have many questions to prepare. A bulk mode would save a lot of time.

mauriziodavide.baroni 24 days ago
Feature Request
Bulk text-entry mode for Multiple Choice Questions
I want a bulk text-entry mode for Multiple Choice Questions so I can quickly prepare many questions at once without having to fill in individual option boxes manually. This would save a lot of time when preparing a large number of questions.

mauriziodavide.baroni 24 days ago
Feature Request
Bulk text-entry mode for Multiple Choice Questions
I want a bulk text-entry mode for Multiple Choice Questions so I can quickly prepare many questions at once without having to fill in individual option boxes manually. This would save a lot of time when preparing a large number of questions.

mauriziodavide.baroni 24 days ago
Feature Request